Electrolux India — Ac - no response to multiple complaints

Address:

Gurgaon, Haryana, 122001

I am living as a paying guest, working in a nearby hospital, doctor by profession. My landlord had installed elctrolux ac in april of 2017. Ever since then, the ac has had some problem or the other. First there was some leakage, then some compression problems. The service executive outright told me that the ac's compressor does not work at temperatures above 45 deg c. Recently again i asked my landlord to lodge a formal complaint no - gur [protected] on 6th of july and has till not been resolved. I personally spoke to some mr shauwik, a costumer executive who promised me that some one will attend to this problem till 8pm tonight, but no one has come. I am literally fed up of this ac and want this useless box to be thrown away and demand a refund so that i can replace it with a better product, like lgs ac.