Electrolux India — electrolux fridge

Address:

C 504 Godrej Summit, 122006

Complaint no. L1006373 lodged over the phone at toll free no. [protected] for malfunctioning of fridge's ice maker.
Thereafter someone called and wanted to know the location and said he would come by afternoon. However, no one came.
The next day i reminded them and it was promised that someone would come. Of course, nothing happened.
Today when i rang up the till free no. To check on the status, the gentleman informed me that the complaint had been closed. On further enquiry, he said we have been informed by our service guys that you have already got it repaired! When i said i want to talk to higher authorities he asked me to call[protected]. When i rang this no. They said they don't deal with electrolux. I'm amazed at the poor quality of customer service and the manner in which complaints are closed.