Electrolux India — Good cheating electrolux

Address:	Paschim Medinipur, West Bengal, 721301
Website:	www.electrolux.in

I bought a microwave from the renowned company ELECTROLUX I used very less and the microwave is still new, but suddenly, the microwave stopped working .I called the service center, therefore, 1 person came and examined and said transformer was not working.He couldn't repair it at that time because he didn't had the sufficient parts at that moment. Well, done he went and then two more persons came . Now begins the story, they are now saying that the rectifier i.e the diode was not okay, it needed to be changed. You see, two times two people coming and saying different defects from the same company for the same product. Okay, helpless had to do it.i paid for all.Think should share SERVICE CHARGE taken Rs 450. and net money for parts and all taken was Rs 900 to me. THE VERY FIRST POINT on talking to the call center, rural service charge was Rs 400 and urban i.e city, town charge is Rs 300.now i live in the main locality of a town i.e Kharagpur. Money taken from me was more than rural as well as more than urban i.e Rs 450 plus the parts charge. SECONDLY, two times two recordings diode and transformer, which one to believe or say they are cheating???? the diode or the rectifier was such a small object and the price was Rs 450 if i leave the charge Rs 450 for fake service.(think so ). Thirdly they never showed the parts i.e which company it were, what was the printed price, etc, and etc and told no warranty, guaranty for these parts. Now, as my micro oven bulb was not working they returned again and then took the price of the holder and the bulb as Rs 220, saying company has fixed this price and it doesn't comes without a holder. After returning, on inquiring about my query about the service charge they are saying for a simple microwave it is Rs 300 and for grill, convection, etc it is Rs 450. IF THIS IS TRUE THEN WHY WERENT I INFORMED AT THE CALL CENTER OR AT THE SERVICE CENTER. IF THIS IS SUCH A CONDITION, WHY WOULDNT I REPAIR FROM THE LOCAL PEOPLES WHO WOULD DO THE SAME BUT AT AN ORIGINAL PRICE, WHY FROM THE COMPANY THEN?????????? My contact number [protected]