[Resolved]  Electrolux India — No after sales service.

I purchased one Electrolux washing machine( Model no. EWS622KCGO) and since purchase it was found to be a defective one. Oflate I made a complaint to their toll free number on 19th March 2014 for a problem of water leakage from the wash tub. I can not use the machine properly. It is not under warranty. After 3-4 follow up calls one technician visited my house and told me that one part is required to rectify the same and he will come on the next day/ day after and asked for servicing charge to be paid to him. My husband told him that since he had failed to rectify the same in spite of proper complaint he does not deserve to get the service charge as no service was given. He left the machine in a dismantled condition, i.e., back cover open. Last complain number was 0062. After that in spite several phone calls no body has attended the machine and it remain as it is. My name is - SUNETRA ADHYA Address: BH 40, Sector II, Salt lake City, Kolkata 700091, Near Kathgola Island. Mobile number - [protected].