Electrolux India — washer issue in washing machine

Address:

Ahmedabad, Gujarat

I have complained about my washing machine issue 9 months and from that date I am complaining continuously for the same issue. The authorized person will come to check issue and close the complain without resolving it. I have talked with head of the service department AHMEDABAD he has assured me that my complain will be solved within 15 days although my warranty period has been expired. I have audio recording for the same till date the issue has not been resolved and executive of customer care will tell I will be charged for the service as warranty period is over. I want to make case against issue I am facing