Electrolux — The service person (Mohan) talking with us very rudely and still problem was not yet solved...

Address:

Bangalore, Karnataka

Hi, I have registered the complaint on 18th may 2014. The complaint number is EBLR[protected]. (I have written here conversation between me and your service person) The service person(Mohan) called me on Monday and he told "sir I am in your place, i will be in your house with in 5 mins". I have requested him that "right now i am in office, it will take one hour to reach my house. Kindly handle some other complaint, i will be their with in one hour". He rejected my words and he said, "i have to do lot of work, please come with in 5 to 10 mins otherwise i am available after one week (Saturday). I said this time little bit strongly "give me some brithing time, i am sitting here 23 KM away from my house. With this traffic i cannot reach my home with in 10 mins, please use some commonsense". And he replayed me that "Our service will be like this only, if you need solution just wait. If you are not interested with our service you can sell your washing machine"...this is the reply i got from your service person. Problem not yet solved, kindly solve the issue as soon as possible. Otherwise I now what to do...