Electrolux — Washing Machine complaint (complaint number is ECOC[protected])

Address:

Ernakulam, Kerala

Dear sir, My self Nagaraj R ([protected]), I puchased one electrolux washing machine from NEXT showroom, Tripunithura, Ernakulam, Kerala on 16.11.2014. (Bill no: [protected], Model: SERENA ELITE). And i given the complaint against the same on 19.01.2015 regarding to change the switch panel board as guided by your service man. But still there is no response from your end. After regular follow up with your customer care executives[protected]and the area service manager ([protected]), no action been taken. Reply immediately or replace the washing machine as it is in Warranty period. Awaiting for your reply and necessary action.