Electrolux — Washing machine not working... Complaint no - eind[protected] & eind[protected].

Address:	Mumbai City, Maharashtra, 400059
Website:	www.electrolux.in

This is Akhilesh Gupta. I purchased a Electrolux Top loaded Washing machine on Oct 2014 and it is having 2 year warranty service. The washing machine was not working properly so I registered a complaint with Electrolux and the customer care executive given the call Number as (EIND[protected]) on 3 Dec' 15 & (EIND[protected]) on 27 – Nov' 15 and they assured me that the repair work will be done within 24 working hour. But nobody visited our house afterwards and the washing machine is not working till now. I called several time to the Electrolux customer care and they provided, mukesh patil contact +91-[protected] and told that he is the area chief service manager, I contact him on 8 dec'15 & he assured engineer will visit the location within 24 hrs and resolve the issue ASAP, but nobody is visited. I called again Mr. mukesh patil on +91- [protected] on 10 dec'15 and again I request him to resolve the issue but he told engineer will visit today, again nobody is visited I called again Mr. mukesh patil on +91- [protected] on 12 dec'15 and again I request him to resolve the issue but he told engineer will visit today I called him several times from and he assured each time saying it will be repaired within 24 hours. I just want to know as you assured earlier whether my washing will be repaired today or not. My washing machine detail ELECTROLUX 6.5KG ET65SARM TOP LOADING FULLY.