[Resolved]  Byond Mi Book — Pathetic customer service

Address:Mumbai City, Maharashtra

This is just to alert anybody buying Byond tablets. They have no such thing as customer service. I had a brand new tablet (Mi-book 1) whose screen just went blank, sent to a service center in Navi Mumbai, Vashi called Kaizer Telecom. Its been almost 2 months since it was given and nothing has been done. Kaizer Telecom just always says "It will be done in 2 days". Its 2 months now and still no sign of the tab.
I contacted Byond customer support who told me that the tablet will be fixed but absolutely no progress.

Stop buying Byond products or else in case of a problem you will just be running around in circles like me.
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Aug 13, 2020
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