[Resolved] Xiaomi — Mobile phone quality

[Resolved] Xiaomi — Mobile phone quality

P Prasan_cs

Hi, I have been using mi3 for last one month.Few days back I have dropped my phone from 1 feet height. After this, the screen got broke immediately.(Samsung will not break even when you drop from a height of 5 feet) The company claims it will not cover under warranty.The quality of the product is pathetic, even though the company claims that the touch is made up of gorilla glass.I don't know whether these people aware of gorilla glass.Having Trust in a new brand like xiaomi makes me worry. I contacted their service center for repair, but they are asking half of the mobile price for just one month old mobile. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

gskalsi

I think you need to get your stats right. Try dropping a S4 or S3 from a 5 feet height man and see its screen getting shattered to pieces. I am using a MI3 too and fully satisfied with the product quality.

Avinash Ikke

from Delhi, Delhi

Xiaomi

mrimal

from Raipur, Chhattisgarh

different product

charger diffrens

Divakarvikas Divakar

from Hyderabad, Telangana

Touch is problem for every call, generally due (screen lock on/off)

Sir
the touch is suddenly going to not operate and will likely struck, after screen on/off it will be work (almost every call, watching images and etc., ) from 1st day of mobile delivery, I thought it will be set for few days, but still continuously problem.

Please suggest me what I will do?
Thank you Sir