we are sorry to note that the item that you have purchased through the order no-5119471 & you have received damage/Defective product.This is a very rare and unfortunate case and we apologize for the same.
As per our telephonic conversation, request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
* Items are to be returned with all accessories and original packaging.
* Careful attention is to be given with the packing of the product to avoid damage during transit.
Kindly do note- the above two points are to be strictly adhered to so that we may process with a replacement.
We would request you visit your nearest courier office and send the whole product to the below mentioned address:
gail no.2, a block,
Land mark-near jet airlines office
on the back cover of packing request you to add your name and complete address, along with naaptol order no  and your mobile/ Landline no for easy identification and further processing.
Please put the copy of print label/ Invoice/Delivery challan received by you (copy) inside the box along with a note stating the details of defect.
Kindly write back to us at contact@naaptol.Com or call us at 09223516148 & help us with the awb# after dispatching the product.
It would take 2-3 working days for the product to reach us, & once the product reaches us we would dispatched the replacement and a same would be couriered to you within 10-15 working days.
Request your patience in the interim.
Thanks & regards,
naaptol online shopping pvt.Ltd.