[Resolved]  Naaptol / Sipl Power Saver — NAAPTOL not making the complete refund

Address:

Bhilwara, Rajasthan

My order no is 5410712 which i purchased SIPL POWER SAVER from naaptol.com,due to some defect i returned it and demanded the complete refund with courier charges as u can see from my mail request to the naaptol team... they agreed...I paid attention towards each of their points including one in which you are compelled to gave back your product via BLUEDAERT ONLY (MOST EXPENSIVE COURIER SERVICE),but than also i managed it to gave them their product costing 1699/- and the courier charges born 310/- .. total 2009/-.Now after more than two weeks have passed and when i called up them to get info regarding the my refund they are saying they will not bear any courier charges.. this is highly unprofessional that a store like naaptol not telling the correct information first and now in between refusing to gave back the courier charges born.Now due to their iresponsibility i have been charged heavil y with 310/- , the courier which can be sent to them injust 50/- was send to them at 310/- only beacuse the put such clause in their mail.None of the executive or the mail responder replied to me that they will not bear courier charges which i have asked them but now they are clearly refusing.Kindly give me complete refund with courier charges. Please...