| Address: | Bangalore, Karnataka |
SIR, ON10/9/2012 FROM SONY CENTRE RAJAJINAGAR(NAGA ELECTRONICS) RAJAJINAGAR V/A INVOICE NO.HOB5303.
I LIKED SONY EXPERIA-GO MODEL AND ITS FEATURES WERE GOOD.AND SALES MAN TOLD ME IT IS ROUGHLY USABALE AND WATER PROOF. SO, I BOUGHT IT PAYING RS.18600/-
THE VERY NEXT DAY, WHILE I ENTER INTO MY HOME, PHONE SLIPPED FROM MY HAND AND MAIN GLASS BROKEN OR DAMAGED.
I SHOCKED, SONY PEOPLE TOLD AND SOLD ME SAYING IT WONT BRAKE AND CAN BE ROUGHLY HANDLED.I RUSHED TO SHOP AND THEY TAKE NO RESPONSIBLITY, GUIDING ME TO GO SONY AUTHOURISED SERVICE CENTRE. I LEFT NO OPTION. THEN I WENT THEY TOLD ME IT WOULD COST ME AROUND 2500/- THEN I AGREED WITH WEIGHTED HEART.
ON.3/10/2012 FROM SERVICE DEPARTMENT, CALLED ME AND TOLD ME THAT, IT WOULD COST RS.16000/- SO, I DECIDED TO FILE A COMPLAINT.AGAINST THIS FRAUD.
SIR, AS WE ALL KNOW THAT PHONE DROPPING IS COMMON,NORMALLY AFTER IT FALL EVERYTHING GETS SEPERATED THEN WE ASSEMBLE,BATTERY,COVER ETC. AGAIN WE USE IT AS NORMAL.
THESE PEOPLE CHEATING CUSTOMERS BY SELLING THEIR PRODUCT BY NOT DISCLOSING FACT, AS IT IS SO DELICATE EVEN IF IT FALL FROM LOWER HEIGHT IT BREAKS.
IT IS NOT AT ALL FIT FOR ROUGH USE. THEY SHOULD BOLDLY ADVERTIZE THAT, IT IS NOT FIT FOR ROUGH USE IT IS FITTED WITH MENERAL GLASSES. THEN NOBODY AGREE TO BUY AFTER PAYING SO MUCH OF MONEY, WHICH IS HEARDLY EARNED.
PLEASE LOOK INTO THIS MATTER AND PLEASE PROVIDE JUSTICE.
SHOP KEEPER CONTACT NO;[protected]
THANKS WITH REGARDS
MUJEEB PARVEEZ
CALL ME;[protected]/[protected]/[protected]/28399786
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