Elica — 4 burner gas stove burner

Rupali Jukunte

from Mumbai, Maharashtra

Address:	400078
Website:	elica customer care

I purchase these product in the month of November and installed after 15 days. After installation next day medium gas stove burner smelling. i again complaint to customer care. then 2 person come from Akhand Enterprises and say greese problem and repair it. after 15 days the gas smell come. again i complaint but the problem not solve. it's very risky for my family.

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Comments

SmitaP

from Mumbai, Maharashtra

Elica — 3 burner gas stove burner

Smita Parab

I purchase Elica 773CT Vectro in the month of May 2017 and got installed Immediately after 2 days. In month of August flame was noticed near connection of gas pipe and gas stove. Immediately we contacted Akhand Enterprises (Contact No.[protected]). Then 2 person come from Akhand Enterprises next day and told we have to change and put L Shape connector (Gas pipe and Gas Stove) and told will visit next day as they didn't get that connector along with them. Next day the person didn't turned up. There was more gas smell coming. Same day i called the person and Complaint regarding gas smell. But next day also the person didn't turned up. They dont understand the seriousness of the issue. It's very risky.

I want Elica Company to please take necessary action on this service centers else there would be a big questions on Elica Brand & their Service calls.