[Resolved] Elica — Bad service, levying surplus charges.

dksrinivas

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560036

* Installation of kitchen chimney was not done until repeated calls.
* After which our query was answered after 6 days from the date of purchase.
* Service person charged excess amount excluding the service charges.
* Even though alternate solution was available it was not sought after by the service person.
* Poor response in attending the nature of complaint.

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Complaint marked as Resolved

Elica India customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2015

Elica India Customer Care's response Dear dksrinivas, Our Sincere apologizes for the inconvenience caused. Please share with us your contact number, so that we can get in touch with you to resolve the issue, for any further assistance, Please call our customer care number[protected] or send it to Service and send it to [protected], or email us at [protected]@elica.in Thank you, Elica Customer Care.