We purchased a chimney in April 2022. It was not in use for the first 6 months as our house was under construction and we moved in only by Oct 2022 only after which we started using the chimney. Faced an issue few months back where the chimney did not work and the service technician came and informed that the capacitor had gone bad and it needed replacement. We had to pay out of pocket even though the product was inside 1 year. Now, since last week chimney stopped working and this time the service technician is saying that the fuse has blown and is asking us to replace the full PCB for a fuse issue which will cost 2500 rupees. I am terribly disappointed with Elica, their products are not worth our money. We haven’t used the products even for one full year but there are always some issues coming over after the other.
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