[Resolved]  Elica — CRM ID 99_1562034 :: Horrible Experience with Elica

CRM ID 99_1562034
I registered a complaint with Elica on the 4th of Nov till now I haven't received any call from any technician. Do you have a TAT or timeline for customer complaints or just customers waiting for resolution.

I haven't expected from Elica.

Help with quick resolution please.
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Aug 5, 2021
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2020
Elica India Customer Care's response
Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
Complaint comments 

Comments

CRM NO. 99_2629025
I registered a complaint with Elica on the 20th July till now I haven't received any call from any technician. I've been constantly trying to contact your customer but no response...is their any timeline for customer complaints or just customers waiting for resolution.

I haven't expected from Elica.

Help with quick resolution please
CRM ID - 99_2669908

Worst customer service team ever. Disconnecting the call without even informing of the ticket is raised or no. Nor the timeline or tat for the technician to connect with me.

Not expected this from Elica. If someone higher the chain is looking at this, kindly resolve the issue and give clear communication to clients calling.

Expecting a reply from Elica on this. By when can I expect the technician to connect with me.

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