Elica — Elica Chimney- AMC service

Address:

Bangalore

Hi,

I had purchased AMC for the chimney on 03/02/2021 by paying Rs. 1770 . At the time of payment they confirmed this AMC includes 3 services and the same was found in the contract paper as well, but now they are denying saying that this AMC includes only 2 service and that is already covered . But as per AMC plans that Elica has there are no such contract for 2 services it is all 3 services. During the time of my purchase the AMC cost was 1770 and now it's renewed which they are not ready to agree and denying to give 3rd service now .
CRMID - 99_1707921