[Resolved]  Elica — Elica chimney

Address:Surat, Gujarat, 395007
Website:Amazon

I had requested installation of elica chimney on 20th March my complaint number is 313193 I got no response from anyone since then I have called up 3-4 times but there is no response from the executive.. it's been a week now.. Mr binayak took responsibility to revert back and send the executive but still no one has come.. if during installation they are not bothered then how will they be of any help to me after that..
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Apr 28, 2017
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2017
Elica India Customer Care's response
Dear Sir,
Greeting from Elica India.
Our service engineer has installed chimney on 25.3.17.
Please revert back with your valuable feedback on the Service levels initiated from our end.
Assuring the best of services going forward.
Thank You Elica India [protected]
Complaint comments 

Comments

I have newly purchased elica hob recently in the month of January. Now from past two weeks ignition switches are not working.Auto ignition is stopped and main power gets tripped if gas power switch is on.
Please check the issue with high priority.

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