| Address: | New Delhi, Delhi, 110045 | | Website: | www.elicaindia.com |
From : [protected]@gmail.com
I purchased elica kitchen chimney from dealer and he told me to contact elica customer care for installation. i called elica toll free number and booked a technician. my chimney installation is the simplest one where its exhaust is on other side of wall so no ducting etc was required and he just had to cut window grill to install exhaust pipe. he refused to do anything and just installed two screws and hanged my chimney and charged 500 for the same. he demanded extra 600 for just one feet pipe and started fighting for complete installation.
i would like to escalate this matter to the top management of elica to resolve this issue as it totally unfare to charge rs 500 for just hanging my chimney which is of no use since exhaust pipe has not been installed.
other companies like Faber and kutchina offer free installation and best service. god knows why i went for elica.
my email address is [protected]@gmail.com
if i don't get any reply i will flood my worst ever customer experience on twitter and facebook to let world know about this fraud compney and their service. Was this information helpful? | 
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