[Resolved] Elica — Pathetic Service after Sales, Dont go

[Resolved] Elica — Pathetic Service after Sales, Dont go

N N_SR Sep 22, 2021 Sep 22, 2021 This thread was updated on Sep 22, 2021

CRM Id : 99_2028400 I have purchased Elica 4 burner Hob (Flexi 470 DX) and the chimney. Hob having the issue with the one of the burner, even after switching off the knob, gas is getting leaked from the burner. I have raised complaint on the 2nd Sept. It's been 20 days, till now no one visited. Whenever I called customer service, getting same answer "Sorry sir, will escalate the issue and will arrange the technician by tomorrow". Till now not faced this type of worst and pathetic service from any of the company. I strongly recommend don't go for Elica products, even if they offer free product also don't take it. Was this information helpful? No (0) Yes (2)
Oct 23, 2021 Complaint marked as Resolved Elica India customer support has been notified about the posted complaint. Verified Support Sep 22, 2021 Elica India Customer Care's response Dear Sir, Greeting from Elica. We apologies our services have not met with your expectations. As discussed on call we had align technician tomorrow at your premises to check the HOB issue. Thank You, Elica India [protected]
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