[Resolved] Elica — purchased three burner gas stove | |||
Good afternoon. It is perhaps my mistake to choose the product and was insisted by the sales person of radhika stores in pimple saudagar for the product quality. Well while installing the stove one of the burner was hanging, none of the three screws were fitted, it was rectified after great persuasion. During that first compliant it was agreed that the three gas brass burners would be replaced since two of the three have turned partially black is certainly quality issue. It is not yet fully being used since nobody is staying there. One of the major safety concerns is that explosive sound comes some times while giving spark for ignition. Regards, Girija moza Was this information helpful? | |||
Jun 18, 2018 Complaint marked as Resolved Elica India customer support has been notified about the posted complaint. Verified Support May 08, 2018 Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
Verified Support May 08, 2018 Elica India Customer Care's response Dear Sir, Technician will visit at the earliest to resolve the issue, The burners have discolored due to oxidization if the burners gets d-shaped or melted the same will be replaced in warranty . Thank you Elica India [protected] | |||
1 Comment | |||
Comments
62%
Complaints
621
Pending
24
Resolved
362
View all 621 Elica India reviews & complaints
+91 92 4300 7666
37/1/1 Kondhwa Pisoli Road , Pisoli, Pune, Maharashtra, India - 411060
View all Elica India contact information
I have bought new elica chimney. but till time motor not working