Very very very verrryyyy poor customer care elica has, they wont pickup ones cal, even if they pick up, they hung up phone on your face if you give complaint to them and next time they keep ignoring your calls. They does not care even if you say it's an emergency situation. I wont recommend this brand to others. Shame on elica.
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Sep 10, 2021
Complaint marked as Resolved
Elica India customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2021
Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
I was purchased a four-burner Whirlpool Hobtop in the month of July 2021, and I have facing an auto-ignition issue from day one when the service engineer installed it in my home.
After that I have 7 times complained about my issue and every time the service engineer failed to resolved my issue. This is not acceptable whereas this is an emergency case. So, I need proper action on that else I need to go with a legal way. Please let me know your action on this urgent case.
This is my registered mobile number with Elica [protected]
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After that I have 7 times complained about my issue and every time the service engineer failed to resolved my issue. This is not acceptable whereas this is an emergency case. So, I need proper action on that else I need to go with a legal way. Please let me know your action on this urgent case.
This is my registered mobile number with Elica [protected]