[Resolved]  Elitify.com / Lavida Luxe Lifestyle Solutions — Order 81090 placed on 3/09/2016 but no response from them since then even after multiple emails

Address:110030
Website:elitify.com

This is to notify that i placed an order with elitify.com on 3rd september 2016, it has been over a month and a half since i have received any response from the regarding the product.
I have sent them multiple e-mails regarding the same and every time i receive auto-generated mail. the first mail to them dates 7/10/2016.
Their customer care number is always switched off.
Kindly get it fixed. i have spent an amount of 12, 000 rs above and i have no clue as to what's the status of my product.
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Jan 6, 2017
Complaint marked as Resolved 
Elitify.com / Lavida Luxe Lifestyle Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2016
Elitify.com / Lavida Luxe Lifestyle Solutions Customer Care's response
Dear Neelam,

Greetings from Elitify!

We wish to confirm that all the articles from your order has been procured and delivered to you last month. The order was delayed due to uncontrollable factors beyond our limits. However, the order has been successfully delivered and closed.

Kindly confirm the receipt of your order.

Accept our earnest apologies for the inconvenience caused.

Please feel free to get in touch for further assistance.

Thanks,
Team Elitify!
Complaint comments 

Comments

Hello,
I have faced the same problem and have been cheated for an amount of Rs. 11, 000. We are writing an article about them to make sure everyone is warned about the company. Please let me know if you would like to participate in the online article.

If they do not respond, we plan to take it up further in the consumer court.
Regards.

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    Elitify.com / Lavida Luxe Lifestyle Solutions Phone
    + 91 92 1203 5483
    Elitify.com / Lavida Luxe Lifestyle Solutions Address
    Building No 18, 1st Floor, Sector 44, Gurgaon, Haryana, India - 122003
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