Employees Provident Fund Organisation [EPFO] — amount not credited

Address:401107

I have claimed for my EPS withdrawal through UAN no[protected]. I have received my PF amount. However my EPS amount is still not creditted. It shows
"Claim Form-10C (EPS Withdrawal/SC)(Withdrawal Benefit / Scheme Certificate) Claim id-MHBAN[protected] Member id-MHBAN[protected] has been settled. Payment sent on- 23-OCT-18 via NEFT."
My PF amount is already transferred but my pension amount is not transferred.
Kindly look into it as it already shows settled and NEFT processed. How long does it take usually to receive the credit after NEFT is processed.
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    Employee's Providents Fund Organisation [EPFO] Phone
    +91 11 2616 3546
    +91 11 2737 6772
    Employee's Providents Fund Organisation [EPFO] Address
    Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi, Delhi, India - 110066
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