Employees Provident Fund Organisation [EPFO] — pf amount shown as settled but amount not credited

Website:

www.epfindia.com

With reference to my UAN no[protected], I would like to bring to your notice that due to resignation from my last job (SHV Energy Pvt Ltd) on 05/06/2019, I had applied for withdrawal of my PF and Pension amount on 10/08/2019, under claim IDs APHYD[protected] and APHYD[protected].

As per the information on the portal, the claim was settled on 20/08/2019 via NEFT and supposedly transferred to my bank account. However, I have not received any amount till date.

I had also raised a Grievance at the portal under Registration Number APHYD/E/2019/15215, to which no reply has been received till date.

I have also sent an email dated[protected] to the concerned EPF RO, and no reply to that has been received either

Please look into the matter and do the needful at the earliest. Enclosed are :
1. Grievance portal screenshot
2. Portal Claim screenshot