Employee's Providents Fund Organisation [EPFO]

Employee's Providents Fund Organisation [EPFO] — Epf office bangalore (Bommasandra)- scheme certificate not received

sur2080

Address:	Pune, Maharashtra, 411046
Website:	members.epfoservices.in

Hi,

After a thorough follow-up, i received my pf amount 15th june. However for the remaining amount which is sent in the form of scheme certificate is still not sent to me by epf office - bommasandra.

Case presently dealt by: epfo, sro, bommasandra
Concerned officer: k revathi
Contact address: annapoorneshwari complex, no.37/1, 6th main,
Singasandra, bangalore.
Bangalore
Email address: sro. [protected]@epfindia.gov.in
Contact number: 25732655
Case pending with: epfo, sro, bommasandra

I contacted them twice and all they could tell me was that they have sent it in 1st week of july and i shall receive it.

It's now 1st week of september but still there is no trace of my scheme certificate. The calls are very rarely received at bommasandra office.

Please let me know where can i escalate this issue as i am fed up of this since april.

Regards,
Suraj gaikwad

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Employee's Providents Fund Organisation [EPFO] customer support has been notified about the posted complaint.

Sep 15, 2016

Updated by sur2080 10 days passed after raising this complaint but still no progress. Now Bangalore office will have a reason of Karnataka's burning issue of cauvery water dispute which is delaying my scheme certificate which is being sent to me since June.

Hopeless office and their service. God knows how much hard earned money they hold back with them when people surrender their patience.

Can anybody assist me over here to escalate this to some higher authority???

Oct 19, 2016

Updated by sur2080 Nobody from Bommasandra office is receiving my call. Last time they received my call in July and told that shortly I shall get my scheme certificate which i still haven't got it.

1 and half month is passed after the about status that EPFO customer support has been notified about my complaint but still no progress.

Is some kind of fraud being done with our hard earned money by EPFO offices????? I am not sure about this but seeing the proceeding from last few months, I think they deliberately do this assuming that the complainant will get frustrated and stop asking the status of their money.

People sitting in these offices too get salary and those xxxx should realize what a pain it is in getting our own money back.

Someone please guide me to escalate this to some higher authority. I want to ensure that such pathetic people are punished badly for such pathetic so-called service they are providing.

Regards,
Suraj Gaikwad