Employee's Providents Fund Organisation [EPFO] — Ep[censored]nified member website profile

Address:West Tripura, Tripura, 799 006
Website:unifiedportal-mem.epfindia.gov.in

Hi,

My epf profile is a mess. The uan is[protected].

1. My dob is mentioned as 1/4/84, whereas my actual dob is different. After submission of correction form and required documents to agartala epfo office, i received an assurance which said, "we'll see what we can do. Usually things like these take a long time and it would depend on the officials as and when they might feel the need of making the necessary changes". I was and am still shocked with this kind of a reply.

2. My epfo online profile shows under "kyc approved" documents, my aadhar card number. This aadhar card has my actual dob and father's name. However, the "profile" page of the website shows a different name in "father's name" field. I am not able download my uan card as that also has wrong father's name.

3. Multiple places, it shows, that my aadhar is not seeded, though in the kyc page, aadhar is reflecting under "kyc approved" field

4.in the "claim form" page, i am getting this error, which doesn't make any sense. "aadhaar is not authenticated from uidai. Please authenticate your aadhaar by visiting nearest epfo office."

It is really frustrating to see such a messed up profile of epf, when our government is making uan and epf a mandatory option for all the service holders and emphasizing on "digital india" campaign.

Apart from the problems in my personal profile, the website also has huge security flaw. I may be contacted for more details on this vulnerability.

Regards,

Debarpita choudhury
Uan:[protected]
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Comments

My KYC details are pending at EPFO office (Bandra) for verification and approval. There is no tentative time of approval from EPFO office.
Without Aadhar verification, we cannot do an online request for claiming PF amount.

Further when you try to reach the concerned helpdesk numbers (Bandra office -Mumbai 1 office). The numbers are not reachable.
Further as per the "contact us" details, mails have also been sent to the respective department/s but there is no response.

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    Employee's Providents Fund Organisation [EPFO] Phone
    +91 11 2616 3546
    +91 11 2737 6772
    Employee's Providents Fund Organisation [EPFO] Address
    Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi, Delhi, India - 110066
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