Employee's Providents Fund Organisation [EPFO] — Erroneous rejection of transfer claim

Respected officers,

I have raised a PF transfer request online (claim id - WBCAL[protected] on account of joining a new organization. My PF transfer request was rejected by RO Bengaluru (KR Puram) office due to non EPS member receiving EPS service. But I am not contributing any amount to EPS neither in my previous employment nor in my current employment. I think there was an error while updating the database by the PF office. Please do the needful and re-credit my PF fund to my current employer passbook.

The RO Bengaluru office is not forwarding the rejection letter to the RO Kolkata despite multiple requests raised in the EPF Grievance portal. Requesting to please forward the rejection letter to the RO Kolkata office. RO Kolkata office people are not processing even If i forward the rejection letter, they are expecting the rejection letter directly to be forwarded from RO Bengaluru office.

My transfer claim was erroneously rejected by Mr. Parasaram Ganesh in the RO Bengaluru office. I have been requesting it since August 2023. I am losing my hard earned money just because of one small confusion in PF books.

These are the request numbers I have raised in the grievance portal since August 2023 for your quick reference. Still I am not getting the proper solution and my amount back. Pls help me.

SROWF/E/2023/39027
SROWF/E/2023/40047
ROKKT/E/2023/16800
ROKKT/E/2023/16801
ROKKT/E/2023/17638
ROKKT/E/2023/18240
ROKKT/E/2023/18959
ROKKT/E/2023/20982
SROWF/E/2023/53522
ROKKT/E/2023/22708
SROWF/E/2023/54950
SROWF/E/2023/56381
ROKKT/E/2023/23409
SROWF/E/2023/58343

Thanks & Regards,
NVK Manikumar