Employee's Providents Fund Organisation [EPFO] — I have applied multiple times for name change but got rejected

Address:

Kolkata

My name is tejaswini and I have applied multiple times on epfo portal for name change and submitted all the documents but they are the rejecting it.
I need to take medical claim benefit which my company is provided but after my marriage my name has been changed completely. I have submitted all the documents with marriage certificate, paper out, and Affidavit with updated new adhar and Pan card.but still they are not approving. They are rejecting after a month. And not doing process asap.