Employee's Providents Fund Organisation [EPFO] — No response to pf claim request

Address:

New Delhi, Delhi

I cannot track my pf no with my previous employer (Jindal steel and power ltd.) after repeated attempts. Further, i do not know about my uan either as i have not been employed for past 2.5 years. I had raised a request with epfo (Ref no: [protected]) for which no action/response has been taken thus far.

I am apalled by the dismal way of functioning of the epfo, despite their claims that pf claim process for dormant accounts has been simplified. So far, no attempt has even been made to contact me to request further information, from which i can only judge that they are negligent to even have seen the online query. If this is the state for complaint for which full details had been furnished, i can only imagine how many of the other genuine cases with more complex issues be fairing.