Employee's Providents Fund Organisation [EPFO] — unable to claim online due to multiple pf account

Address:East Sikkim, Sikkim, 737102
Website:103.194.45.139/UANDEDUP

I am unable to claim online due to multiple epf account. I already transferred previous amount to my current employer account. But whenever i apply online claim it stated that multiple pf account has been linked to my uan and it needs to merged.
I already applied for one employee one pf account portal but no action has been taken yet and i got a mail that there is no provision to submit claim through online if member have multiple account.
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It displays in claim status that NEFT transferred on 21 Nov 2017 in EPF site. But not yet received. My Member ID is ORBBS[protected].
Sir/madam
my name is appalasetty veerabhadrudu

my pf number is grcdp[protected]

please check and reason for rejection

claim id-grcdp[protected]

date-20/10/2017

withdrawal benifit/scheme cirtificate
Dear sir please approval my kyc UAN NUMBER[protected]

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    Employee's Providents Fund Organisation [EPFO] Phone
    +91 11 2616 3546
    +91 11 2737 6772
    Employee's Providents Fund Organisation [EPFO] Address
    Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi, Delhi, India - 110066
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