We purchased emudhra certificate on October 2020. Recently we got an error as user blocked.So We contacted emudhra's customer service representative on 8th June and he said he will get back to us with a new certificate since the account was blocked and our token was formatted by him. There was a technical issue due to which he was unable to download new certificate then. Also since he had formatted the token, another certificate whose expiry was in Nov 2021 was also gone. Now we are unable to submit our taxes and participate in e-tenders, and emudhra is not reissuing our certificate also. Our certificate expiry was till 2023 October. This is a fraudulent service and they're now asking us to pay the entire amount once again for reissuing.
Recommend others not to purchase from them. There are better service providers like tender tiger.
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