| Address: | eMudhra, Bangalore | | Website: | emudhra.com |
I have purchased DSC Certificate from eMudhra and that was approved by them on 11.09.23. (Approval No. 16303***) I was unable to download and was informed by them that new token has to be purchased. Accordingly I paid for the token and after few days I got it on 16.09.23. But according to their instruction, sent through their initial and subsequent mail and IVR call, I am unable to download the DSC in the token (which has to be downloaded within 30 days from the data of approval.
Today throught a reply to my mail the support eMudhre informed me that the DSC has already been downloaded. But neither I am seeing the DSC in my token nor the default password for the token given by them is accepted by their software.
They are providing different videos at different times for downloading through reply mails.
This huge trouble is not only wasting the time limit for downloading the DSC - as specified by them but also affecting my career.
I am an Associate Professor in Computer Science and Engineering Department, NIT Durgapur, W.B., INDIA.
Please solve this issue urgently Was this information helpful? | 
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