Emudhra — Pan card documents not collected

Address:400011

I have applied for pan card online from e mudra services and even paid online past 1 week and i have been calling them emailing them for pickup of documents but no one has still bothered to call or come for collection of my documents. I told them i am applying for home loan and need urgently but still the same no one has still come to pickup.i am so tired of this unproffesional service . my reference number is[protected]
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    eMudhra Phone
    +91 80 4336 0000
    eMudhra Address
    3rd Floor, Sai Arcade, Outer Ring Road, Devarabeesanahalli, Bangalore South, India - 560103
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