I have been victim o[censored]nfair practice from ETS test center. I have paid 230 USD for Toefl home edition test for 30 July 2022. Before starting the test I have passed all the compliance checks successfully with their agent who was connected to my laptop having a full control of my machine. Where one the checks stated that check of non permitted software has been successfully passed. But at the moment where the agent entered the credentials to start the test, the exam had been terminated due to security reason. The agent had tried to fix it bit did not succeed and advised me to contact ETS team to reschedule a test.
10 days after I have received an email from ETS stating that the exam had been terminated due to non permitted software in my machine and they will not reimburse me!
I am surprised how they can accept to have this approach ruining the career of people who most in time are needing the toefl score to submit them in their application within specific deadline. Was this information helpful? | 
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