ETS — GRE scores not available

Address:	United States of America
Website:	www.ets.org/gre.html?utm_agency=md007&utm_source=google_search&utm_medium=ppc&utm_camptype=acq&utm_campaign=gre-gt-b2c-q122_1118-ind-ppc-md007-acq-gre_aop_22-23&utm_content=text_ad_gre_regular

I have taken my test on November 2, 2022.Its been 45 days since my test and i haven't received my official score card yet and have been told by one of your service team that my case hasn't even been opened yet for review.None of friend or people i know faced such an issue.If the test is cancelled they have been informed early about it and others got their score in less than 20 days.Please let me know the reason for delay or atleast give me a confirmation whether i will receive my score card at all or not and try to inform the concerned team to speed up the process.Its highly disturbing for people like me whose entire career is based on this test . please understand my situation here and help me out.I need my score card so badly, i won't be able to apply for colleges without it.I have been waiting for scores since 45 days and they aren't replying to my mails since a week.
I have contacted ETS and they said your result is under administration review and please contact Office of testing integrity. I contacted them via mail and phone but no response. I had written gre 2 times and this is my 2nd attempt. I got my raw score after the exam but didn't get my scorecard.