ETS — Regarding my score card

I have taken my GRE on 8th January 2022. It is mentioned that the scores will be available in 10 to 15 days after the examination. But it is been 30 days and I neither received my official scorecard nor a reply to my mail.
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I am also having the same issue. Have you heard back from the ETS team. Did you receive the score card?

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