Evok Complaints & Reviews

Order ID 10079445 @8/3/2020 is still not delivered even after numerous complaints on mail and customer care. Refund alongwith penal interest is required immediately.

Anish Trehan
[protected]...

I am getting no feedback or updation on my inordinately delayed order....

I am getting no feedback even though payment was made....

I had purchased 7 seats recliner from evok worth more than rs. 1.2 lakh. There was a defect in one seat and i have been following evok through calls, messages, mails for the last 4 months or so but no one is responding back. Evok had clearly told me initially that i should not contact local repair person if any defect is there. But now evok is also not responding. This defect may increase further so we are not using these sofas for months...

The leatherite fabric on the recliner sofa has frayed from various areas and the fabric has come off from the seams. The sofa is about 1.5 years old and the fabric started tearing off about 6 months back.. But due to covid 19! Scare and lockdown we did not register the complaint earlier. Please have it repaired ASAP. Thanks...

My order no. Is 11593835
I had purchased a study table on the 26th of july 2020 which was delivered to me on the 14th of august 2020. Called the the installation engineer and he came on the 18th of aug. When he was half way through he realised that some part is missing and he will have to repack the table and the product will be replaced. After that he never answered my call nor any info about when i will receive the exchanged product....

MY Recliner chair IS NOT WORKING...

I purchased dining table from your shop on 27.08.2020. It got delivered on 28.08.2020 at 7 am. However, it is not got installed till 31.08.2020 even after making regular follow up with some mr bhati at his mobile no [protected].
I fail to understand why don't your employee tell the truth that they can't get installed till another so many days.
Its really very pathetic service.

Name of shop - evok faridabad store...

My reclinar leather is being torned out and j dont have bill and store. Not giving bill...

I had ordered a king bed with hydraulic storage (Dark walnut), ord id no. 11808801 dt. 08/08/2020 for which delivery was made on 27/08/2020 at my hyderabad house, but assembly team has not visited my home yet. My order entitles both free delivery and free assembly/installation. Please do the needful in this regard. P s ranga babu, cell no. [protected], mail i’d. [protected]@gmail.com...

We purchased l shape sofa on 11-may-2020, and it has been delivered and installed on 03-june-2020.
After 2 months only we are facing quality issues. Its cushion's button started coming out which is not expected at all. Request you to get it fixed on priority.
Thanks....

Sofa recliner 3+2+1+1 paid 1.2L and started peeling after 1year bought last year 2019 called customer care but they r not taking any thing series....

I placed an order for a "reston easy chair blue" on 31-jul-20. Order# 11678221. Before placing the order, i called them up to inquire and they said that the order will be delivered on 7 days. It has been 15 days and neither are they responding to my emails, nor are they responding to the facebook post complaints. The standard answer i get when i call them is that the supervisor/manager is unavailable and that they have "escalated" the issue....

I have ordered 4 burner hobtop and i also cancelled it within 24hours through mail on 8th of this month, yet i didn't receive any reply and refund regarding this

Order no. 11784971...

Got a wall mirror from evok online. The mirror came in pieces completely broken. I couldn't raise a return request online. So called their customer care for which they asked me to write a mail. Wrote a mail with the pictures of the damaged item. It's been 7 days no reply. Pathetic service.

Please don't anything from evok....

Order confirmation: order no. 10986803

I have made the above order on 15th june and got defect sofa on 1st july. From then, i am trying my best to contact their customer care through mails, calls and fb posts

No response from them - other the the standard message of 'we will get back with 48 hours'.

Since it is nearly 40 days! No one responds and no solution.

I have paid inr 31,...

I have mistakenly ordered a chair instead of dining table... My husband was regular customer to hindware ... He suggested to buy furniture in this site... So instead of dining table I ordered a single chair by mistake... I wrote to evok care about this issue and asked for cancellation and refund ... I ordered the product on July 13th... On that day only I wrote to evok to cancel my order... Nw it's been 20 days.. they are still saying just...

Order number[protected] defective item received!! Order placed on 29th May 2020! More than 30 calls to customer care and at least 20 emails till date! Absolutely ridiculous customer service. No help no proper resolution. They just don’t care about the customers I have had such a pathetic online shopping experience!! I’m seeking refund of my money since 50 days???? Till date no response or resolution?! Can someone please help???? I usually...

Hi, I am Aashul Heda. I resides in Pune.

I am facing some manufacturing defects in the L shape sofa purchased from Evok on 26th June 2019. The issue includes hard nail hitting, hard and irregular cushioning effects, and sound issues. As per clarification provided by the Evok executive on 2nd August 2019, Evok provides a warranty of 1 year from my date of invoice for purchase of furniture.

I registered the complaint...

I have ordered bearing 9993891 dated 27th feb. For rio brown rhs sectional sofa. But evoke company has delivered the wrong product and low quality product in the month of march 2020.

We requested them to cancel my order on 24th march. 2020 and to refund my money as delivered the low and substandard quality product. From the march 2020 till now they did not respond, i sent many emails, called to customer care. But till now...