Ex-Servicemen Contributory Health Scheme [Echs] — misbehave with me (ex serviceman)

Address:

ECHS Polyclinic, Bathinda MH Complex Bathinda, Mil Stn Bathinda Pin – 900484, C/o 56 APO, Bathinda, Punjab, 151001

Respected sir/madam.
With due respect, i humbly request to you i am exserviceman of indian army. After that i serve the job in punjab national bank. My name is hav. Mohinder singh no. 3364402. Mob. No. [protected] and i want to tell you my wife was expired on 25.12.2018. She was admitted in max hospital bathinda then referred to delhi heart multispeciality hospital, bathinda and then referred to fortis hospital, mohali. But unfortunately she was expire on the way near mohali. And the bill of ambulance was generated rs. 23000/- from bathinda to mohali and downside mohali to village kotbhai where my permanent residence or home is located. So i went to full lieutenant kernal’s office, station headquarter echs, bathinda on 14.01.2019 for passing this bill payment for reversement. But he was not met me on that day and the staff tell me he was on leave upto 25.01.2019 and then i was again went to same address on 27.01.2019 he was not there and the staff tell me the kernal’s leave is increased upto 30.01.2019 and then i went again after nearabout 10-12 days then the staff says sir was not sitted today then i again went there and fortunately he met me and i explain whole detail of my wife and their bill payments and he said me very rudely where are you before, now you are late for this bill. I explain my whole detail about how many times i come to echs center bathinda and everything but he was not ready for hearing my any problem and behaves rudely to me. If our army person will not hear my problems then who hears them please solve it. My mob. No. Is [protected] you can call anytime to me regarding this but please solve this problem