Exporters India — Abusive and Intrusive conversation and said they will mark company as 'closed'

This is regarding a person called Suresh from exports india, Coimbatore. As a start up we starting registering our company and due to lock down, we couldn't fast forward the process and hence now we were not ready to provide. The person and called and we explained and he talked abusively and said he will mark the compnay itself is closed and that was so unprofessional and humiliating. It is just because we are using a free service ? Please take severe action against people like that. They never let start ups grow