[Resolved] Ezeecloud — Payment Refund for the Booking reference number DRE[protected]
R
rmallamp
from Hyderabad, Telangana
Address:
Hyderabad, Andhra Pradesh
I have booked Dream valley resorts in Hyderabad . One of the customer care guy called me and have taken booking through ezee cloud for which they asked me to pay half of the booking amount Rs 6500.
I have paid the amount and there seems to be misunderstanding between the easy cloud and resorts folks on the availability and ezeecloud has cancelled my booking automatically without informing me.
I have called both resorts and ezeecloud multiple times and they said they had non availability hence cancelled . They asked me to wait for the refund for the money whatever is paid.
Its been more than 45 days and I am simply waiting for the refund and nobody bothers to respond. I have sent multiple mails to ezee cloud . Dream valley resorts have said they dont have any responsibility in this.
Please somebody help me in this regard.
My number is [protected] and I am from hyderabad
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Aug 14, 2020
Complaint marked as Resolved
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