[Resolved]  Ezone — Delivered faulty refrigerator

Address:Bangalore, Karnataka

Hi, I purchased samsung refrigerator from EZONE on 3 rd Oct. They delivered the fridge which is not working on 4th Oct. I raised complaint with Ezone on 5th Oct. A person from samusng came to my home and cheked the fridge and confirmed that it has faulty compressor. So Samsung guys told that they will replace the fridge in 10 days. But after 3 days samsung guys called me and told me that they will deliver the fridge on 21 st Oct. But they dint. Again I called samsung and they told that they will replave the fridge on 29th Oct. But till now there is no response. Could you please check and take proper action againt them. Thanks
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EzoneOnline.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    297
    Pending
    0
    Resolved
    144
    EzoneOnline.in Phone
    +91 92 2332 2999
    EzoneOnline.in Address
    8th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all EzoneOnline.in contact information