Ezoneonline.in — Fake insurance copy....

Address:Kolkata, West Bengal, 700014
Website:www.ezoneonline.in

Dear Team,

This is to inform that I had purchased a LG Mobile phone with insurance cover on it from EZone Emall in Kolkata on 24.12.2016.The insurance cover I purchased was for 1 year worth Rs 1149.The sales guy confirmed that I will receive the insurance copy within 7 days but after following up for more than 10 days I received the copy but it was FAKE!!! The IMEI no. mentioned in the copy was wrong and from then on I have been following up with the concerned persons in EZone through numerous mails but it has been over 30 days and I have not received my insurance.
This is completely unacceptable on behalf of EZone as they are duping unsuspecting customers to buy insurance and then not delivering.Even the service officials there promise to resolve the issue in 2 days but then don't respond.
Request to take up the matter seriously with the officials in Ezone.My bill no. is 0008625
Was this information helpful?
No (0)
Yes (0)
EzoneOnline.in customer support has been notified about the posted complaint.
Feb 09, 2017
Updated by schak2rhyme
Till date my complaint has not been resolved.Even after reaching out to me after the above mail they have not given the insurance certificate.Please see to it that this practice of duping customers by Ezone sales people to buy insurance ends.
Complaint comments 

Comments

Dear Customer,

We apologize for the inconvenience faced by you. Kindly share your contact number and exact store details at [protected]@futuregroup.in so that I can take it up with the concerned team.

Regards,
Priya
Future Group
It's Ezone store in Emall in Kolkata near Chandni Chowk metro station.My contact no.is [protected]
I m in my friend godown on 23 th january 9:00 am my phone is on the table and my table is beside the main gate i m donte lock the door and window is also open theft pick up my phone AND run away from him plz help me to claim my phone

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EzoneOnline.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    297
    Pending
    0
    Resolved
    144
    EzoneOnline.in Phone
    +91 92 2332 2999
    EzoneOnline.in Address
    8th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all EzoneOnline.in contact information