EzRecharge — Money debited for recharge but recharge didn't suceed

Website:

Ezrecharge.in

Hi Team,

I have done my sundirect recharge via ezrecharge, money got deducted from my bank account but recharge failed, i have requested for refund but there is no update on this.
Can you please help me to get my 1373 rupies refund money back.

Thanks in advance,
Nethravathi B