Ezy Home — Highly effective insect killer does not attract and kill even a single mosquito

Address:	400099
Website:	www.ezyhome.in

I had seen the Highly Effective Mosquito Killer Advertisement on Home Shop 18 and ordered a Combo pack (order No.[protected]After trying it for 15 days and observed that not a single mosquito got killed instead Me and my Family got bitten by the Mosquitoes and also flying all around the Insect Killer .I tried the other product and it was the same dissapointment, so I called Home shop to lodge a complaint, they gave me Jeeves Consumer Service address and asked me to go and personally hand over the product for repairs/service. I was given a Goregoan address, whereas the service centre was shifted to Malad .I pointed this out and asked them to make changes in the address given to Homeshop 18, but this guy Amit said it is not his job to do so . After handing over Both products to the Service Centre, they call me up to say that both products the tube & fan are working fine and I should collect them.When I went to collect the products and insisted in trying it out it there itself, IT WAS THE SAME, MOSQUITOES WERE FLYING AROUND THE PRODUCT, I GOT BITTEN BUT NOT A SINGLE ONE GOT KILLED .I asked them that on Home shop 18 & in their Instruction Manual it clearly says "THE INSECT KILLER IS USED TO ATTRACT THE FLYING INSECTS BY BLACK LIGHT, SUCH AS FLIES, MOTHS, MOSQUITOES AND OTHER FLYING PESTS AND THEN THE ELECRICALLY CHARGED HIGH VOLTAGE METAL GRIDS WILL ELECTROCUTE THE INSECTS" AT THAT I REFUSED TO TAKE BACK THE PRODUCTS, BUT THEY WOULD NOT KEEP IT SAYING THAT I WOULD HAVE TO SEND IT THE MANUFACTURING UNIT AT NOIDA. THE USELESS " HIGHLY EFFECTIVE MOSQUITO KILLERS "are lying with me. I WOULD PLEASE REQUEST HOMESHOP18 NOT TO PROMOTE SUCH USELESS PRODUCTS UNLESS THEY ARE VERY SURE OF THE RESULTS PLEASE TAKE ACTION AGAINST THIS AND GIVE ME A FEEDBACK ELIZABETH CYRUS M- [protected]