Faber — Complaint regarding water heater of 3 Liters

Address:

Noida

Dear Sir/ Madam
I have purchased water heater of Faber company of 3 Liters from the Keshav Tiles situated at B-39, Sector-9, Noida. The same was delivered on 26.09.2023 to my address Flat No.1201, Tower-2, ACE DIVINO Noida Extention.
The product was delivered by the Company was damaged and having manufacturing defect & I have not used your product on a single day. I have already lodged a complaint to replace the same & also call was attended by your Technician & at the time of visiting he has also noticed that the product was supplied by the company having manufacturing defect.
I have personally requested your Area Manager Mr Anand Singh & he has also assured my they will replaced the product. On 09.10.2023 I have also lodged a complaint, But it is very shameful to tell you the water heater of 3 liters has not been replaced & nobody is ready to hear my voice. I have no option to approach you in this regards. I request you to look into the matter & resolve the issue.

Regards
Hari Prakash
Mob-[protected]
Mob-[protected]