Faber Heatkraft — gas leakage and inlet pipe structure catches fire

Address:Golaghat, Assam

We have bought Faber 3 glass finished cooktop about 3 years back. Now there is gas leakage and the inlet pipe structure catches fire now . Calls have been made to the toll free # [protected] and they have lodged my complaint twice giving me the complaint no (I doubt they really lodge and the numbers are also fake I believe). They would say that I will receive a call from the servicing centre but there is no response from them till date. I suggest other people not to buy any faber products as they fail to cater to the needs of the customers.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Faber
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    774
    Pending
    0
    Resolved
    149
    Faber  Phone
    +91 20 6603 7900
    Faber  Address
    204, Second Floor, Pentagon Tower 2, Magarpatta City, Hadapsar, Pune, Maharashtra, India - 411028
    View all Faber contact information