Faber — Pathetic service and support from Faber

Address:	A-703, SHRIRAM LUXOR, HENNUR MAIN ROAD
Website:	faberindia.com/pages/contact-us

I am Rahul Pandey staying in Kannur Bangalore, using the Faber water purifier and more than 1 year, since 1st filer change, in just 5 months filter stopped working and I contacted Faber for service, My service request Number- is BAN[protected]. The technician (Vijay) came and checked and replaced the filter, even if the filer was under warranty he was asking for the filter price, so I asked him to provide his manager's number which he gave- I spoke to him, and after making him understand he said only to pay for service.

After that, my filter started licking and I contacted the technician within 20 minutes of him leaving my house. He said he can not come as he left the location so I asked him to come the next day which he did not. Now for the last 4 days, I am calling him and his manager and there is no response from their side.

Really Pathetic service and support from Faber India.