Faber — Reg Faber Chimney Service Issue

Address:

Tambaram

Hi Team,

Myself Pandiyarajan, staying near Camp road Tambaram, I have raised a Faber chimney basic cleaning request to Faber service center [protected] on 12th Sep, the technician (Karthick) came on 13th Sep and did the cleaning, finally he drop water in circuit board and got sorted. He told he will bring the parts and left, then 14th night he came with one parts alone and it doen't work. After that he informed that senior technician will come and next two days they never pick my call. Finally senior technician came, but he also don't know when the spare will come, I called to service center they are not picking my call. My chimney was excellent condition just for cleaning the dust I asked for service, but they spoil the chimney completely. They didn't even give basic training for technician.
Kindly requesting you to consider this and resolve my issue.